Accessibility at LAGERBOX

Our Commitment: Digital Accessibility for Everyone

We are committed to ensuring that our website and digital services can be accessed and used independently and without unnecessary barriers by as many people as possible, regardless of their physical, sensory, technical, or cognitive abilities.

In doing so, we follow the requirements of the German Accessibility Strengthening Act (Barrierefreiheitsstärkungsgesetz – BFSG), the corresponding Accessibility Strengthening Act Ordinance (BFSGV), and the applicable technical standards for digital accessibility. These include, in particular, the requirements of EN 301 549 and the Web Content Accessibility Guidelines (WCAG).

Description of Our Services

Through our website, you can learn about our locations and services, search for available storage units, view prices, and book a storage unit online. To complete a booking, simply select your preferred location and the appropriate storage unit size. You will then be asked to provide the information required for the booking before completing the reservation.

Accessibility of Our Digital Services

Our website is continuously reviewed and improved from both a technical and content perspective. Particular attention is given to:

• Clear and intuitive navigation
• Sufficient color contrast and easily readable font sizes
• Keyboard accessibility for essential website functions
• Meaningful alternative text for images and graphics
• Clear forms and understandable error messages
• Responsive display across different screen sizes
• Compatibility with assistive technologies

We are committed to identifying existing accessibility barriers and removing them step by step. The accessibility of our website, and particularly our online booking process, is reviewed on a regular basis.

Feedback and Contact

If you encounter an accessibility barrier while using our website or require assistance with any of our digital services, please do not hesitate to contact us.

Email: marketing@lagerbox.com
Telephone: +49 (0)221 270 990

We carefully review all feedback received and strive to resolve any reported issues as quickly as possible.

Competent Market Surveillance Authority

Responsibility for monitoring compliance with the German Accessibility Strengthening Act (BFSG) lies with the Market Surveillance Authority of the German Federal States for the Accessibility of Products and Services (Marktüberwachungsstelle der Länder für die Barrierefreiheit von Produkten und Dienstleistungen – MLBF).

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