FOCUS-MONEY 2025: LAGERBOX receives “Highest recommendation”

FOCUS-MONEY Award 2025: LAGERBOX once again earns “Highest Recommendation”

For the fifth time in a row, LAGERBOX, one of Germany’s leading self-storage providers, has received the prestigious “Highest Recommendation” award. The award is given out by renowned business magazine FOCUS-MONEY in cooperation with the analytics and consulting firm ServiceValue. This repeated honour highlights not only the consistently high levels of customer satisfaction at LAGERBOX, but also the company’s strong market position as a customer-focused and trustworthy storage provider.

An award with substance: a look behind the rating

The “HIGHEST RECOMMENDATION” award is founded on a comprehensive and evidence-based study. Between April and May 2025, more than 553,000 customer reviews were collected via a representative online access panel. A total of 1,622 companies from 80 different industries were evaluated—which includeds the “self-storage providers” category, where LAGERBOX successfully stood out against numerous competitors.

The ranking was based not only on customers’ general willingness to recommend, but on real-world actions within their social environments. The so-called Recommendation Score (ES) measures the frequency and strength of actual recommendations—with particular weight given to responses such as “I regularly recommend them” or “I actively recommended them to someone recently”. This method ensures an authentic reflection of customer loyalty and satisfaction.

Five years in a row: a meaningful accomplishment

Receiving this award for the fifth consecutive year is a clear sign of consistency, reliability and an unwavering focus on customer needs. In today’s service-driven world, where trust plays a central role, this continued recognition sends a powerful message to both existing and potential customers. If you are looking for a secure, clean, and flexible storage unit in Germany, you will find an established partner in LAGERBOX.

Trust built on real customer experiences

What sets this award apart is its direct connection to real customer experiences. While many quality seals or labels rely on theoretical evaluations or external benchmarks, the FOCUS-MONEY study places customer perspectives front and centre. This is what makes this award so meaningful: It’s not a marketing slogan, but a reflection of genuine customer satisfaction.

LAGERBOX sees this award as confirmation of its continuous commitment: modern storage solutions, transparent pricing, customer-friendly service, high security standards and flexible rental terms have always been part of the company's brand promise. The high rate of customer recommendations shows that these promises are truly delivered—and have been delivered for years.

Self-storage is on the advance – thanks to LAGERBOX

Demand for flexible storage solutions has been growing steadily for years. Whether for personal use when you’re moving, renovating, or lacking space—or for business purposes, such as storing merchandise, archival material, or seasonal products: Self-storage has become far more than just a fleeting trend. LAGERBOX is one of the pioneers in Germany and shaped the market from the ground up. With now 30 locations nationwide, the company does more than provide storage units. It provides trust, experience, and reliability.

LAGERBOX does not stop at standard solutions—it’s always thinking a step ahead, with innovative auxiliary services like a package receiving service, transport aids, and digital access management. Sustainability is also playing an increasingly important role: Many LAGERBOX sites are equipped with solar panels, making the company one of the more environmentally conscious providers in the industry.

A powerful message to customers, partners and staff

This fifth consecutive award is not only a sign of trust for customers. It’s also a strong signal to business partners, media, stakeholders and employees, confirming the long-term strategy and sustainable business approach taken by LAGERBOX. High levels of customer satisfaction are both a motivational driver internally and a valuable part of the brand’s external image—both essential factors for growth and future resilience.

“The fact that our customers continue to recommend us year after year makes us incredibly proud,” says the management’s spokesperson. “For us, this award is more than just a seal of quality—it’s a clear call to uphold our high standards every single day.”

Trust is measurable – and LAGERBOX proves it

With this award, LAGERBOX once again confirms its position as a customer-driven market leader in the German self-storage sector. Anyone looking to rent a storage unit in Germany and valuing quality, security, and a widely recommended brand will find LAGERBOX a trusted, multi-award-winning choice.

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