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LAGERBOX is the customer favourite

customer favourite

LAGERBOX has been top-rated by “WirtschaftsWoche”. In the category “Germany’s customer favourite”, LAGERBOX received a “Very highly recommended” rating.

LAGERBOX again has every reason to say thank you to its customers. In another survey, conducted by ServiceValue, we are glad to say that the results were equally positive. We are deeply grateful for this appreciation. This is not the first time that LAGERBOX has done exceedingly well in surveys. In the past months, we received more and more messages from survey institutes that LAGERBOX had secured an award. Of course, this enables us to advertise our services with esteemed quality seals. We do not take this for granted. It shows us that we have chosen the right path to make our customers happy.

This time, too, we achieved a median value of 2.44 and thus a “Very highly recommended” rating in the “Self-storage provider” category. The median value highlights the level of customer satisfaction independent of industry. We are thrilled to have received a 2.44 value, which is an excellent value for LAGERBOX, especially since it is independent of industry. The next rating after “Very highly recommended”, which LAGERBOX was able to achieve, is the “Highly recommended” category. Companies in this category have received a slightly higher median value, which corresponds with a slightly lower rating, like the grades in school. However, some companies did not receive a recommendation at all.

This was the first time that ServiceValue, a market research institute, set out to find “Germany’s customer favourite”. Like LAGERBOX, the winners in this category received the “Germany’s customer favourites 2022” award. Commissioned by “WirtschaftsWoche”, the institute collected about 386,000 customer reviews on preferred brands from 153 sectors.

On 19.05.2022, “WirtschaftsWoche” published an article titled “Amazon is Germany’s customer favourite” that gives you a hint to the other brands that received high ratings. Visit their website to see the full results.

Based on its outstanding rating, LAGERBOX can now receive the exclusive “WirtschaftsWoche” quality seal “Germany’s customer favourite – VERY HIGHLY RECOMMENDED”. This can be licensed for use in communications and advertising and is aimed at improving customer retention in a time of increasing competition.

In the past, LAGERBOX has received the 2021 seal of the German Society for Consumer Studies for receiving the best rating in the “Service and Support” category, the 2019 TOP SERVICE QUALITY seal by TEST Bild, and a 2021 seal for high customer trust, which was also given out by “WirtschaftsWoche”.

At LAGERBOX, private and business customers can put into storage things like furniture or files, or any other storage good that takes up space or is currently unused. This has three outstanding advantages.

First, Security

Modern security technology in and around our premises makes sure that nothing happens to your belongings. In addition to protecting them from burglars, reliable control technology makes sure your things stay dry.

Secondly, Flexibility

We offer storage units starting at one cubic metre and one week. Additionally, you are always able to adjust your lease at any given time if your demands have changed.

Thirdly, Simplicity

You can determine the space you need by yourself, receive support, and reserve a unit online, and enjoy our on-site services, including staff, partners, vehicles, and transport aids.

Another advantage

Wherever you are, there is a LAGERBOX close to you. And: Despite a high number of locations in Germany, we are still expanding. At most of our locations, you receive a free-of-charge transport van when moving in with your belongings.

Why don’t you come and visit us at one of our many locations? Our friendly staff can’t wait to meet you.

Lastly, LAGERBOX wants to say thank you for all the positive reviews and is looking forward to welcoming you back or to win you over with our service.